Persona: Enterprise Admin
| | | |--|--| | **Role** | Administers an enterprise Acme account | | **Technical level** | Comfortable with SaaS admin consoles; not necessarily a developer |
Persona: Enterprise Admin
| Role | Administers an enterprise Acme account |
| Technical level | Comfortable with SaaS admin consoles; not necessarily a developer |
| Primary goal | Get accurate usage data out of Acme without filing tickets |
| Pain today | Waits on support for CSV dumps; unclear entitlement errors |
| Success | Self-serve export + email when ready |